Order is confirmed, non-refundable.

MY Design does not accept any order cancellation or refund, please be careful customer orders

Return policy

myDesign Online customized online photo album services provided by the Company, the Department (edited by the consumer, only the original production design data) of the commission, to provide individual consumer goods and services produced by the company accepted by consumers. This service feature customized merchandise belonging to the genus of non-stereotyped mass production of the goods or type of goods sold by mail-order or Internet shopping made it. Return to the Service does not apply online shopping during seven Appreciation provisions.

Exchange Policy

(1)We uphold the people-oriented, customer-oriented business philosophy of the service. Consumer goods such as non-personal factors of damage, scratches, dirt, or binding error, missing pages, missing cut, offset printing and other circumstances not attributable to the Company, please to receive the product within seven days, to a digital camera to take the case of the occurrence of defects, in the manner and send e-mail attachments attached to the company's quality control mailbox, and you will send the invoice along with defective items back to us. We received the goods and defective or damaged merchandise identification confirmation, you immediately free to re-create the same specifications as the same content of a print product.

(2)to handle all of the customer returned or replacement Please mail the following information to the quality control （chprint.photobook@gmail.com）：
  a.the original order number
  b.Product Name
  c.Photo defective product cases
  d.the name and daytime contact phone
  e.E-mail account

(3)The following conditions will not be accepted for return, replacement: personal consumer goods due to improper use, disassembly, damage caused by human factors, dirty, damaged packaging is not complete.